System Administration & Network Administration
domain-name-system reverse-dns ptr-record nameserver
Updated Sun, 07 Aug 2022 13:07:24 GMT

Moving from one ISP to another; DNS PTR question

We are going to be moving from one ISP to another in the next month or so, and I will be changing the TTL's down to 60 seconds on the DNS servers that I have authority for, but our current ISP has authority for the reverse DNS zone.

Since this is the first time I have ever been through something like this, I'm wondering what to expect, and when I should do things (most likely the weekend, when email traffic is slow)

I know how to do all the changes on my side as far as DNS goes, both at our registrar, and our authoritative DNS server, as well as making sure our secondary DNS servers get the latest zone transfers. However, since the IP addresses of our current netblock is from our ISP, I am wondering what the best approach for this would be. I'm thinking something along the lines of this:

1) Request that the TTL's for our current IP's be reduced to 60 seconds.

2) Give all the information to our NEW ISP for what IP's will have for the hostnames, and tell them to hold tight.

3) On the day of the 'move', tell our old ISP to change the hostnames from what they are now, back to their 'default' hostnames. And then, tell our new ISP to make the new hostnames 'live' as far as the PTR records go.

Never having done this before, I'm just wondering what other people do, to make this as seamless as possible. I'm confident in my ability to reduce the TTL's of our current DNS records, and on the day of the move, to change the IP's to the new ones for our hostnames, but I don't have any control over the PTR records, and will be relying on 2 different ISP's to make changes.

What do other folks do in these situations?

Many thanks,



You don't need to do anything complicated.

As soon as your new ISP has told you what your new IP range will be you can request which PTR records should be put on each IP address.

Once you've moved, you can tell the old ISP that you no longer require them to maintain PTR records for you.

That's it. There's no "harm" in having both sets of IPs having the same PTR records on them for a while. So long as the IPs in use at the time have the right PTR records on them it doesn't matter that some other (now unused) IP address also has the same PTR record.